Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
helpful service
room bugs
noisy lobby area
7.8/10
Very good
Rooms
7.3
Location
8.0
Service
8.3
Dining
7.7
Guest reviews
7.8/10
based on 5 reviews
4/5
based on 8 reviews
8.1
8.1/10 based on 2895 reviews
#102 of 135 hotels in Salzburg based on Tripadvisor
Kelly
United States,
February
2024
7.8/10
My stay at the hotel was pretty decent. The rooms were a bit small, but well-organized, although the bathroom was the smallest I've ever seen. Everything was very clean and smelled fresh. The service was nice and helpful, with staff wearing traditional clothes. The location was quite close to the city center, taking about 15 minutes to walk into Salzburg. The dining experience was good with a decent selection of food. Overall, a satisfactory stay with some minor drawbacks.
Rooms
7.0
The rooms were a bit small but well-organized, except for the incredibly tiny bathroom.
Service
9.0
The service was nice and helpful, and the staff were unbelievably accommodating.
Location
8.0
The hotel is quite close to the city center and also near the Stiegl Brewery, which was a nice bonus.
Dining
8.0
The dining experience was good with a decent selection of food.
Facilities
7.0
The hotel had essential facilities for a comfortable stay.
Russell
United States,
January
2024
7.8/10
The hotel rooms were large and beautiful, though a bit smaller than they appeared in the pictures. While the bugs crawling up from under the fixed beds and getting into the bedding was an issue, the hotel is conveniently located next to the reception, allowing easy access to the lobby discussions.
Rooms
7.0
The rooms had a problem with bugs crawling up from under the fixed beds and getting into the bedding but were large and beautiful.
Service
9.0
The service was excellent, with the staff always making sure guests were served perfectly. They even went above and beyond by organizing a visit to a doctor and offering to drive to an X-ray clinic.
Location
8.0
The location was very convenient for car touring, with easy parking available in the side street, albeit a little out of the town center. It was excellent for exploring Salzburg.
Dining
7.0
The dining experience was fine, with good service. However, there were some delays with cutlery even when arriving on time.
Facilities
8.0
The hotel offers a range of facilities to enhance the stay, providing a comfortable experience for guests.
convenient location
room bugs
Keith
United States,
June
2023
7.8/10
I had a pleasant stay at the hotel. The rooms were clean and comfortable, although they faced a noisy street. The breakfast was good, and the overall experience was positive.
Rooms
8.0
My room was clean and comfortable, even had a bathtub which was a nice touch.
Service
7.0
The service was friendly and helpful, though there was a little confusion with the staff member being preoccupied with their computer.
Location
8.0
The location was a bit out of the town center but good for car touring, with easy parking available. Plus, it's a short walk to the old town.
Dining
8.0
The dining options were good with a decent selection for breakfast, which got my day off to a good start.
Facilities
8.0
The hotel had nice amenities and a good dining experience.